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Council responds at pace to deliver significant improvements in its planning Service

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Audit Wales has carried out a Follow-up Review of Planning Services by Carmarthenshire County Council and concluded that the council has successfully addressed all its recommendations.

In July 2021, Audit Wales published a report following a review of the council’s planning services, with its findings identifying significant and long-standing performance issues in the planning service that needed to be urgently addressed to help support the delivery of the council’s ambitions.

A total of 17 recommendations were made by Audit Wales for the council to address. All of which the report has confirmed have been met.

In response to the recommendations of the report, Carmarthenshire County Council convened an Intervention Board to provide oversight of a 49 point action plan to respond to the Audit Wales findings that were published in July 2021. Over the past 15 months, progress against the plan has been monitored through the council’s governance framework to provide assurance of progress made against the recommendations.

Audit Wales has been following the council’s progress through regular catch-up meetings with the council, document reviews and observing governance and audit committee meetings. They have also interviewed key council officers during the audit process.

Within the follow up-review, which can be viewed on their website, Audit Wales states that:

“The Council is to be commended for the swift, decisive action it took in response to the findings of our 2021 report, and for the way it has driven improvements in its planning service.

“The constructive way in which the Council received our report and acted on the recommendations is a particularly positive example of a Council demonstrating its commitment to driving improvement in service delivery.

“The Council has learnt lessons from the review that it has also applied more widely, particularly in relation to performance management.

“Overall, we found that the Council has successfully addressed all our recommendations and has responded at pace to deliver significant improvements in its planning service.”

Cabinet member for rural affairs and planning policy, Cllr Ann Davies said:

“I am very pleased with the Audit Wales report which states that Carmarthenshire County Council has succeeded in overcoming challenges within our planning department.

“The report is excellent, it praises the work and the change in systems, procedures and leadership, recognising the significant improvement that has been achieved.

“The issues in question were not due to a lack of work ethic, as I know first-hand of the effort and commitment that is put in by a number of our officers. It was rather the processes which were to blame and needed to be adjusted, as it did not provide officers with the appropriate environment to carry out the work required.

“I would like to thank all council officers that have worked so hard since the Spring of 2021 to achieve the goal of meeting all 17 of the recommendations that were initially set out by Audit Wales.

“The next step, of course, is to keep going, keep moving forward to stay at the forefront as one of the most productive planning authorities in Wales. There is further work to be done and we are committed to continuous improvement, especially in the world of enforcement but we are moving in the right direction with over 1000 enforcement cases having already been resolved in the last year.”

Click here to visit the Audit Wales website and view a full copy of the Follow-up Review of Planning Services.

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Community

Cost of living support available at Carmarthenshire’s customer service Hwbs

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FROM Thursday, December 1, Carmarthenshire County Council’s customer service Hwbs in Carmarthen, Ammanford and Llanelli will offer an enhanced range of support, advice and services to residents. 

This additional service has been introduced from an action taken at a recent cost of living collaboration event that was hosted by Carmarthenshire County Council that saw stakeholders gather to discuss ways of helping the people of Carmarthenshire with the increasing cost of living. 

The Council’s team of Hwb advisers will be available every day, along with housing officers and employability advisers, to provide tailored packages of support to residents, with advice and guidance on what our residents are entitled to claim, based on their individual circumstances. Visitors to the Hwbs can also access information on the services available to support them as the cost of living increases.

The aim is to also work closely with specific third sector organisations such as Citizen’s Advice Bureau and Careers Wales to support this work and by also being present in the Hwbs to provide even further advice to residents.

Targeted support will also be available at every Hwb, with each day dedicated to a service area that matters most to residents. Officers from various Council service areas, will be on hand to answer questions and offer support and advice to residents in need.

The services available at Hwbs on particular days are:

Monday – Recycling and waste advice

Tuesday – Trading Standards

Wednesday – Employability

Thursday – Housing

Friday – Various services

The information and advice offered on a Friday will differ from week to week and will be dictated by the needs of residents and other factors.

Cllr Linda Evans, Deputy Leader and Cabinet lead said: “Since April, our Hwb Advisers have helped over 800 Carmarthenshire residents by providing advice and support on accessing a range of council and third-party support schemes, including blue badges for disabled parking, council tax discounts, school meals and uniform grants, referrals to employability schemes and much more.

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Community

Carmarthenshire Archives’ new building officially opened

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ON MONDAY, November 28, Cllr Rob Evans, Chair of Carmarthenshire County Council, unveiled a specially designed plaque to commemorate the official opening of the brand new Carmarthenshire Archives building.

The official opening was attended by year 6 pupils of Ysgol Y Dderwen, along with their Headteacher Mr Dylan Evans, who designed the plaque by compiling various artwork and sketches that are housed at the Archives.

Established in 1959, Carmarthenshire Archives is the local authority archive service for the County of Carmarthenshire and the new building is located at St Peter’s Street, Carmarthen. 

The service is home to our extensive collection of historic documents that date from the 13th century to the present day. The collection includes archives, maps, books, photographs, videos and sound recordings. It is the Archives’ mission to preserve and make its documents available for general study and research.

Admission to Carmarthenshire Archives is free and open to anyone who wishes to use the Council’s records. Most of its services are free, but we do charge for some extra services and help.

Speaking at the opening ceremony, Cabinet Member for Regeneration, Leisure, Culture and Tourism, Cllr Gareth John commented:

“Congratulations to the pupils of Ysgol Y Dderwen, they have designed an excellent and appropriate plaque that is inspired by the treasure troves of our archives. It was wonderful to welcome them to the official opening so that they can see their work take pride of place at a building that holds great significance to us in Carmarthenshire. 

“This is a brand new and modern building that is fit to keep and protect our county’s most precious historical documents. 

“But of course, these documents are meant to be viewed and studied by school children, students, academics and anybody who has an interest in Carmarthenshire’s rich history; and this excellent facility provides the perfect space for people to come and view these treasures.”

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Community

Llandeilo Festival publishes its Entertainment schedule

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“CHILDREN AND families are at the heart of our festival this year,” announces festival vice chair Debbie Ince. “On Friday 18th November the festival stalls will start trading at 10am but in the evening there will be the official opening, followed at 6:15pm by Santa coming through the town on his sleigh. A children’s Lantern procession from CK to King Street led by Llandeilo Primary School’s Samba group will meet Santa on King Street to tunes by the Llandeilo Town Band and bilingual hymn singer Ffion Haf. Once the children had their fill of Santa, the Christmas Lights will be switched on by Mayor Gordon Kilby. Local legend singer and actor Harry Luke and Ffion Haf will entertain the crowd until 8pm.”

People enjoying the festival

A spectacular and pet-friendly Laser Show will replace the controversial fireworks at 8pm. “There’s also a tea cup ride on King Street for kids,” adds Ince. “On Saturday and Sunday kids can go to Santa’s Grotto 10 – 4, and on Saturday to St Teilo’s Church or Hengwrt for activities. At our park and ride on Beechwood Estate ‘Sgiliau’ will be open for our youngest visitors.”

“There is of course plenty of entertainment for adults, too,” adds festival chair Christoph Fischer. “From Davies & Co Station Road to Flows on Market Street, most Llandeilo venues will play indoor music, many day and night. The stage will host a variety of acts: from school and adult choirs, bands, solo singers and dance groups, such as Mixed Youth Group, Lotus Sisters Belly dancers and Sunflowers Wales. Cooking demonstrations on Saturday and a Santa Run on Sunday morning round up the festival programme. You can find updates on the Llandeilo Town App Dyma Llandeilo.”

Santa at the Parade

“With our wide selection of street food, arts-,crafts-, fashion- and food stalls there should be something for everyone,” adds stalls coordinator and treasurer Mered Williams. “See you all on the 18th.!”

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