Connect with us
Advertisement
Advertisement

News

Community encouraged to have their say on Tycroes Surgery plans

Published

on

FOLLOWING the application from Margaret Street Practice, Ammanford, to close its branch surgery, Tycroes, Hywel Dda University Health Board is encouraging people to have their say before June 24.

Tycroes has been closed since February 2020 due to the COVID-19 pandemic and the building served as a ‘red site’ for the Amman Gwendraeth GP cluster. Prior to the pandemic, the Branch was used for a range of general medical services.

Since its temporary closure, patients of Tycroes have used Margaret Street Practice, which is approximately two miles away. There is a regular bus route between the two Surgeries.

Margaret Street Practice, Hywel Dda University Health Board and the Community Health Council are working together to engage with patients of both surgeries to gain an understanding of how a proposed closure would affect patients. The engagement period, which started on 9 May, runs until Friday 24 June. Patients can provide feedback in the following ways:

Completing a feedback form at surgeries and pharmacies
Calling 0300 303 8322, option 4
Emailing Hyweldda.Engagement@wales.nhs.uk
Writing to Tracey Huggins, Head of GMS Services, Primary Care Team, Felinfoel Community Resource Centre, Felinfoel, Llanelli, Carmarthenshire, SA14 8BE
Online via www.haveyoursay.hduhb.wales.nhs.uk (opens in new tab) and the My Surgery app
Here are some frequently asked questions based on feedback that has been received so far:

How does having only one site mean more doctor appointments?
Should Tycroes close, the potential benefits for patients include more available appointments for all patients at the Margaret Street Practice, as staff would not be covering two sites, and earlier and later appointments could be offered from Margaret Street.

Reduced travel time for clinical staff will create capacity for an extra eight appointments per day, both face to face and virtual. The Practice have also recruited two extra nurses so are now able to offer more appointments than two years ago.

How will parking at St Margaret Street be managed?
The Practice appreciates there are limited spaces immediately outside Margaret Street Surgery however there is a very large pay and display opposite.

Travel to main surgery will be a struggle
During the last two years, the Practice hasn’t received any complaints relating to parking or transport however we are encouraging patients to comment on this during this engagement process.

There is a regular bus route between Tycroes Surgery and St Margaret Street Surgery and for most patients, it is a short drive (average of five minutes).

Will virtual appointments be used?
Margaret Street Practice will continue to operate a multi accessible model including virtual and face to face appointments as clinically appropriate.

What about blood tests?
Margaret Street Practice stopped their secondary care phlebotomy clinics on 11 April upon their Healthcare Support Worker handing in her notice.

Most patients in Carmarthenshire have to book an appointment online to get their secondary care bloods carried out off site from their practice; for Amman Gwendraeth patients, this would be in either Amman Valley Hospital or the Antioch Centre in Llanelli.

Margaret Street Surgery will continue to delivery primary care blood tests such as diabetes and INR (which measures the time for your blood to clot). Patients have been communicated with following this change of procedure.

Can patients still use Tycroes Pharmacy?
Patients would still be able to use the Tycroes Pharmacy and the Practice would continue to send all requested prescriptions to the pharmacy.


Jill Paterson, Director of Primary Care, Community and Long Term Care for Hywel Dda University Health Board said: “We are committed to listening to and engaging with local populations around the proposal to relocate Primary Care services from Tycroes Surgery to Margaret Street and we would therefore like to invite patients to get involved in the engagement process.

“We are committed to working closely with the Practice and the Community Health Council throughout this process and will keep patients informed of the results of this engagement exercise.”

Vice Chair of Hywel Dda Community Health Council, Dr Barbara Wilson said: “GP services are so important to the communities they serve. When the health board comes to make its decision about the future of Tycroes branch surgery, it’s crucial that the public have their say.

“Whether people support this proposal or oppose it, the CHC will be ensuring that those views are heard and understood by the health board.”

Patients are reminded that services are also available through local community pharmacies who offer a range of expert services. Find out more here: https://hduhb.nhs.wales/healthcare/services-and-teams/pharmacy/ (opens in new tab)

Continue Reading
Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

Llandeilo gas works to begin say Wales & West Utilities

Published

on

WALES & West Utilities will shortly begin work to upgrade gas pipes in Llandeilo.

Wales & West Utilities has liaised with Carmarthenshire County Council to plan the work and it has been agreed that work will commence after the town has celebrated the Festival of Senses.

The £123,000 investment scheme, which is essential to keep the gas flowing safely to heat and power local homes and businesses, will begin in New Road on 21 November. This section of work will be complete before Christmas and Wales & West Utilities will return to the town next year to undertake further work in the Crescent Road area. Barring any engineering difficulties, work in the town will be complete by the end of February next year.

Wales & West Utilities Adam Smith is managing this gas pipe upgrade work. He said: “Working with the Council, we have planned this work to accommodate the needs of the town.

“While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Llandeilo. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

“We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

“This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities.

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we’ll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We’ll still come and help you: but our teams will take some additional precautions to keep us all safe.

Continue Reading

News

Police appeal following theft of items from Home Bargains Crosshands

Published

on

OFFICERS from Dyfed Powys Police have confirmed that they are investigating the theft of items, including a Christmas Nutcracker Ornament valued at £129.99, from the Home Bargains store in Crosshands, Carmarthenshire.

The theft occurred at about 12:40pm on Tuesday, 27th September 2022.

Officers have carried out all possible lines of enquiry, and are now appealing for help from the public.

They would like to identify the people in the CCTV image, who may have information that could help the investigation.

Anyone who knows who the people are, or if you believe you are pictured, contact Dyfed-Powys Police.

This can also be done either online at: https://bit.ly/DPPContactOnline, by emailing 101@dyfed-powys.police.uk or phoning 101.

If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

Please quote reference DPP/2006/27/09/2022/02/C

Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting crimestoppers-uk.org.

Continue Reading

News

Witness appeal after car is stolen and burnt out

Published

on

DYFED-POWYS POLICE is investigating the theft of a car from a property in Lando Road, Burry Port, which was later found burnt out in Pembrey Country Park.

Officers are appealing for witnesses to the theft of the blue Ssangyong Rexton, which took place sometime between 5pm on Friday, 11th November, and 9am on Saturday, 12th November, and would like to speak to anyone who may have information or CCTV or dashcam footage.

Anyone with information that could help officers with their investigation is asked to report it to Dyfed-Powys Police, either online at: https://bit.ly/DPPContactOnline, by emailing 101@dyfed-powys.police.uk, or by calling 101. If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

Quote reference: DP-20221112-109

Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting crimestoppers-uk.org.

Continue Reading

Trending

FOLLOW US ON FACEBOOK