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New team working for water consumers



water.A NEW team of consumer advocates is ready for the challenge of championing the interests of water customers in Wales. The Consumer Council for Water (CCWater) has appointed fi ve local consumer advocates to its Wales Committee. They will work closely with the country’s water companies and key stakeholders to ensure that consumers get the best deal possible from their water and sewerage services in Wales. Lee Gonzalez, Bob Gilchrist and Angela Davies-Jones will join existing members Clare Evans and Ronnie Alexander, who have been reappointed for a second term.

Diane McCrea, Chair of the Wales Committee of CCWater, said: “Our consumer advocates play a crucial role in representing consumers’ interests and holding water companies to account, making sure they deliver the services customers expect. “We are looking forward to working with them to continue the challenge of providing a strong and eff ective voice for customers throughout Wales.” She added: “I’d also like to pay tribute to our departing advocates Paul Roberts and Mansel Thomas. Both have made a huge contribution by speaking up for and protecting the interests of water customers in Wales over the past decade.”

The five members of the team are as follows: Lee Gonzalez is a research scientist with particular expertise in biophysics and analytical chemistry and a former research fellow at Cardiff University. Lee has a passion for working with disadvantaged people and is currently a trustee of Vale for Africa, a charity working with rural communities in Uganda. He was previously involved with the Jubilee Sailing Trust, helping disabled people to sail tall ships. Bob Gilchrist is a Chartered Civil Engineer and Chartered Environmentalist with extensive experience in wastewater design both in the UK and overseas. Bob is a previous director of an environmental charity and is moving towards fl uency in the Welsh language. He lectures in and has a particular interest in sustainable development within the civil engineering sector.

Angela Davies-Jones is a solicitor, mediator and former director and compliance officer for a legal practice in Llanidloes. Angela – who is a fi rst language Welsh speaker – is a member of UK Environmental Law Association, Agricultural Law Association and Resolution. She is passionate about consumer and environmental issues. Clare Evans has been a hardworking and highly-respected advocate for water customers in Wales since joining CCWater in 2009. Away from CCWater the former Mayor of Rhayader boasts extensive experience in local government and is a freelance consultant in economic development and project management. Ronnie Alexander has provided a strong voice for water customers since his initial appointment as a local consumer advocate in 2013. He is an environmental/public health expert in local and central government. Ronnie also boasts a long track record of engaging with the public, professionals and politicians to infl uence policy on a wide range of issues including drinking water quality.

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Carmarthenshire Archives’ new building officially opened



ON MONDAY, November 28, Cllr Rob Evans, Chair of Carmarthenshire County Council, unveiled a specially designed plaque to commemorate the official opening of the brand new Carmarthenshire Archives building.

The official opening was attended by year 6 pupils of Ysgol Y Dderwen, along with their Headteacher Mr Dylan Evans, who designed the plaque by compiling various artwork and sketches that are housed at the Archives.

Established in 1959, Carmarthenshire Archives is the local authority archive service for the County of Carmarthenshire and the new building is located at St Peter’s Street, Carmarthen. 

The service is home to our extensive collection of historic documents that date from the 13th century to the present day. The collection includes archives, maps, books, photographs, videos and sound recordings. It is the Archives’ mission to preserve and make its documents available for general study and research.

Admission to Carmarthenshire Archives is free and open to anyone who wishes to use the Council’s records. Most of its services are free, but we do charge for some extra services and help.

Speaking at the opening ceremony, Cabinet Member for Regeneration, Leisure, Culture and Tourism, Cllr Gareth John commented:

“Congratulations to the pupils of Ysgol Y Dderwen, they have designed an excellent and appropriate plaque that is inspired by the treasure troves of our archives. It was wonderful to welcome them to the official opening so that they can see their work take pride of place at a building that holds great significance to us in Carmarthenshire. 

“This is a brand new and modern building that is fit to keep and protect our county’s most precious historical documents. 

“But of course, these documents are meant to be viewed and studied by school children, students, academics and anybody who has an interest in Carmarthenshire’s rich history; and this excellent facility provides the perfect space for people to come and view these treasures.”

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Llandeilo gas works to begin say Wales & West Utilities



WALES & West Utilities will shortly begin work to upgrade gas pipes in Llandeilo.

Wales & West Utilities has liaised with Carmarthenshire County Council to plan the work and it has been agreed that work will commence after the town has celebrated the Festival of Senses.

The £123,000 investment scheme, which is essential to keep the gas flowing safely to heat and power local homes and businesses, will begin in New Road on 21 November. This section of work will be complete before Christmas and Wales & West Utilities will return to the town next year to undertake further work in the Crescent Road area. Barring any engineering difficulties, work in the town will be complete by the end of February next year.

Wales & West Utilities Adam Smith is managing this gas pipe upgrade work. He said: “Working with the Council, we have planned this work to accommodate the needs of the town.

“While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Llandeilo. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

“We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

“This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on Twitter @WWUtilities or

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we’ll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We’ll still come and help you: but our teams will take some additional precautions to keep us all safe.

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Police appeal following theft of items from Home Bargains Crosshands



OFFICERS from Dyfed Powys Police have confirmed that they are investigating the theft of items, including a Christmas Nutcracker Ornament valued at £129.99, from the Home Bargains store in Crosshands, Carmarthenshire.

The theft occurred at about 12:40pm on Tuesday, 27th September 2022.

Officers have carried out all possible lines of enquiry, and are now appealing for help from the public.

They would like to identify the people in the CCTV image, who may have information that could help the investigation.

Anyone who knows who the people are, or if you believe you are pictured, contact Dyfed-Powys Police.

This can also be done either online at:, by emailing or phoning 101.

If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

Please quote reference DPP/2006/27/09/2022/02/C

Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting

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