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Man awarded £65,000 after losing eyesight following wrong diagnosis

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A ‘FIT AND HEALTHY’ grandad of four lost his sight, had a stroke and a double heart bypass, and will eventually lose his eye, after an on-call ophthalmologist failed to investigate his symptoms on New Year’s Day.

When 74-year-old Andrew Baker of Narberth, woke up on January 1, 2017, with black spots in front of his eyes, never could he have imagined that just days later he would have lost all vision in one eye.

When the black spots started to turn into floaters, redness, pain and loss of vision in his right eye later that day, Mr Baker – who had never experienced issues with his sight before – took the advice of his GP son-in-law and went straight to A&E at Glangwili General Hospital.

Mr Baker was seen by a doctor and his condition was discussed with the on-call ophthalmologist over the phone but, as it was New Year’s Day, the ophthalmologist failed to attend to examine him. Diagnosed with vitreous haemorrhage and with a plan put in place for him to be provided with ointment and analgesia, Mr Baker went home.

Had Mr Baker been examined by an ophthalmologist, it would have been confirmed as an ophthalmic emergency and he would have undergone a vitreous biopsy and antibiotic injections, which would have saved some of the sight in his right eye.

The following day, Mr Baker woke up to find that he was completely blind in his right eye and in severe pain. He attended the Tysul Eye Unit at Glangwili General Hospital on January 3, 4 and 5 – and was diagnosed with endogenous endophthalmitis – a very severe sight-threatening condition. Mr Baker was then told that a mistake had been made and that the two days in between his symptoms first appearing and his condition being confirmed had been critical with his sight loss.

The first 48 hours from this condition developing are vital in attempting to save the vision in the eye and the on-call ophthalmologist’s failure to attend the hospital to examine Mr Baker and the wrongful diagnosis of vitreous haemorrhage meant that Mr Baker’s eye sight could not be saved.

On January 6, Mr Baker was operated on to try to save the vision in his right eye, however this proved unsuccessful and he lost complete vision in his right eye. He subsequently required an operation to repair the inward turning of the eyelid and in the future, will need an operation to remove the eye.

Mr Baker contacted Fletchers Solicitors to commence a medical negligence claim against the Hywel Dda University Health Board on his behalf.

Fletchers successfully pursued the claim and Mr Baker was awarded £65,000 from the hospital for the delay in diagnosis.

Andrew Tindall, litigation executive in the medical negligence team at Fletchers Solicitors, said: “The facts of this case go to show just how important physical examinations of patients are, and that in some instances a diagnosis over the telephone can have devastating consequences.

“If the on-call ophthalmologist had attended to Mr Baker as he/she should have done, he would still have some sight in his right eye and would not require the removal of his eye in the future. No amount of money will bring the sight back in Mr Baker’s eye, but I do hope the compensation awarded can go some way to helping Mr Baker with his future needs.”

After his operation, Andrew’s health went rapidly downhill. He had a mini-stroke due to endocarditis and had to have a double heart bypass. In September 2017, Andrew had a recurrence of endocarditis, was put on an intensive course of intravenous antibiotics and was in hospital for six weeks.

Mr Baker commented: “I am bitterly upset at my loss of vision; particularly because I have been told that if I had been treated in time, it could have been saved.

“I just wanted an apology and someone to say that they were sorry for letting this happen to me. I’ve known people who have lost their vision, but I didn’t appreciate the impact it has on your life – it’s completely ruined my life. I can’t drive or read anymore; there is so much that I am no longer able to do.”

“I was a fit 72-year-old and now I’m like an old man. I used to walk about eight miles a day but now I’m lucky if I can manage 600 yards.  Some days I don’t even want to get up in the morning because I know I’m not going to be able to do the things that I want to do. I had such a good life and I’ve lost so much.”

Mr Baker has had three operations to try to repair his eye and give him some vision back, but each operation has failed.

Mr Baker added: “Andrew was extremely efficient, and I was very, very pleased with all his efforts on my behalf. He was amazing throughout the case.

“The compensation was greater than I ever expected, and it will help with things that I need in the future, but nothing can compensate for what I’ve lost.”

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Llandeilo gas works to begin say Wales & West Utilities

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WALES & West Utilities will shortly begin work to upgrade gas pipes in Llandeilo.

Wales & West Utilities has liaised with Carmarthenshire County Council to plan the work and it has been agreed that work will commence after the town has celebrated the Festival of Senses.

The £123,000 investment scheme, which is essential to keep the gas flowing safely to heat and power local homes and businesses, will begin in New Road on 21 November. This section of work will be complete before Christmas and Wales & West Utilities will return to the town next year to undertake further work in the Crescent Road area. Barring any engineering difficulties, work in the town will be complete by the end of February next year.

Wales & West Utilities Adam Smith is managing this gas pipe upgrade work. He said: “Working with the Council, we have planned this work to accommodate the needs of the town.

“While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Llandeilo. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

“We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

“This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities.

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we’ll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We’ll still come and help you: but our teams will take some additional precautions to keep us all safe.

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Police appeal following theft of items from Home Bargains Crosshands

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OFFICERS from Dyfed Powys Police have confirmed that they are investigating the theft of items, including a Christmas Nutcracker Ornament valued at £129.99, from the Home Bargains store in Crosshands, Carmarthenshire.

The theft occurred at about 12:40pm on Tuesday, 27th September 2022.

Officers have carried out all possible lines of enquiry, and are now appealing for help from the public.

They would like to identify the people in the CCTV image, who may have information that could help the investigation.

Anyone who knows who the people are, or if you believe you are pictured, contact Dyfed-Powys Police.

This can also be done either online at: https://bit.ly/DPPContactOnline, by emailing 101@dyfed-powys.police.uk or phoning 101.

If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

Please quote reference DPP/2006/27/09/2022/02/C

Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting crimestoppers-uk.org.

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Witness appeal after car is stolen and burnt out

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DYFED-POWYS POLICE is investigating the theft of a car from a property in Lando Road, Burry Port, which was later found burnt out in Pembrey Country Park.

Officers are appealing for witnesses to the theft of the blue Ssangyong Rexton, which took place sometime between 5pm on Friday, 11th November, and 9am on Saturday, 12th November, and would like to speak to anyone who may have information or CCTV or dashcam footage.

Anyone with information that could help officers with their investigation is asked to report it to Dyfed-Powys Police, either online at: https://bit.ly/DPPContactOnline, by emailing 101@dyfed-powys.police.uk, or by calling 101. If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

Quote reference: DP-20221112-109

Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting crimestoppers-uk.org.

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