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Concern about cavity wall insulation cold callers

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mans hand using door knocker on wood effect upvc door cold calling householdCARMARTHENSHIRE’S Trading Standards team is urging people to think twice before providing their details to cold callers after dealing with a spate of local complaints relating to cavity wall insulation.

The team has spoken to several people concerned about doorstep callers claiming to be able to assist with claims associated with incorrectly installed cavity wall insulation or disrepair.

Householders are being encouraged to sign up for a claim, and provide personal details.

Carmarthenshire County Council tenants are amongst those who have received visits from the cold callers, however the council has confirmed that it is in no way connected with the callers.

The Trading Standards team is now re-issuing advice to help protect the public, and is urging anyone with information or concerns to contact them immediately on 03454 04 05 06.

The advice includes:

  • If in doubt, keep them out
  • Always ask for an identity card and look up the organisation to check the salesperson’s identity is correct
  • Don’t get taken in by sales banter and high pressure selling techniques, or sign on the spot for work to be undertaken
  • Think very carefully before you agree to a trader starting any work straight away – talk to someone you trust for a second opinion
  • Always shop around for the best price
  • Read the small print and double check the facts
  • Avoid handing over any money before work is started
  • Trust your instincts – if it sounds too good to be true, it probably is!
  • It is okay to say no. Remember, it’s your doorstep and your decision. If you feel pressured for any reason, ask the person to leave
  • Finally – report any suspicious activity

Carmarthenshire Trading Standards and Dyfed Powys Police work together to protect people from cold callers, particularly on schemes such as the No Cold Calling Zones.

Last year, a joint ‘One Step Ahead’ campaign was launched to encourage people to gain a better understanding of the tricks rogue traders use to try and con innocent people out of money.

Robin Staines, Head of Housing and Public Protection, said: “Working together with police allows us to share knowledge and intelligence. We are also sharing our resources to spread the word about rogue traders, dodgy salespeople and doorstep lenders, so our message to any unscrupulous people who may be thinking of cold-calling on people is that we are one step ahead of you.”

For further advice and information, visit www.carmarthenshire.wales.uk or www.dyfed-powys.police.uk

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Carmarthenshire Archives’ new building officially opened

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ON MONDAY, November 28, Cllr Rob Evans, Chair of Carmarthenshire County Council, unveiled a specially designed plaque to commemorate the official opening of the brand new Carmarthenshire Archives building.

The official opening was attended by year 6 pupils of Ysgol Y Dderwen, along with their Headteacher Mr Dylan Evans, who designed the plaque by compiling various artwork and sketches that are housed at the Archives.

Established in 1959, Carmarthenshire Archives is the local authority archive service for the County of Carmarthenshire and the new building is located at St Peter’s Street, Carmarthen. 

The service is home to our extensive collection of historic documents that date from the 13th century to the present day. The collection includes archives, maps, books, photographs, videos and sound recordings. It is the Archives’ mission to preserve and make its documents available for general study and research.

Admission to Carmarthenshire Archives is free and open to anyone who wishes to use the Council’s records. Most of its services are free, but we do charge for some extra services and help.

Speaking at the opening ceremony, Cabinet Member for Regeneration, Leisure, Culture and Tourism, Cllr Gareth John commented:

“Congratulations to the pupils of Ysgol Y Dderwen, they have designed an excellent and appropriate plaque that is inspired by the treasure troves of our archives. It was wonderful to welcome them to the official opening so that they can see their work take pride of place at a building that holds great significance to us in Carmarthenshire. 

“This is a brand new and modern building that is fit to keep and protect our county’s most precious historical documents. 

“But of course, these documents are meant to be viewed and studied by school children, students, academics and anybody who has an interest in Carmarthenshire’s rich history; and this excellent facility provides the perfect space for people to come and view these treasures.”

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Llandeilo gas works to begin say Wales & West Utilities

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WALES & West Utilities will shortly begin work to upgrade gas pipes in Llandeilo.

Wales & West Utilities has liaised with Carmarthenshire County Council to plan the work and it has been agreed that work will commence after the town has celebrated the Festival of Senses.

The £123,000 investment scheme, which is essential to keep the gas flowing safely to heat and power local homes and businesses, will begin in New Road on 21 November. This section of work will be complete before Christmas and Wales & West Utilities will return to the town next year to undertake further work in the Crescent Road area. Barring any engineering difficulties, work in the town will be complete by the end of February next year.

Wales & West Utilities Adam Smith is managing this gas pipe upgrade work. He said: “Working with the Council, we have planned this work to accommodate the needs of the town.

“While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Llandeilo. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

“We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

“This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities.

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night. Before visiting, we’ll ask you to let us know if you or anyone in your household, is experiencing Coronavirus symptoms or self-isolating. We’ll still come and help you: but our teams will take some additional precautions to keep us all safe.

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Police appeal following theft of items from Home Bargains Crosshands

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OFFICERS from Dyfed Powys Police have confirmed that they are investigating the theft of items, including a Christmas Nutcracker Ornament valued at £129.99, from the Home Bargains store in Crosshands, Carmarthenshire.

The theft occurred at about 12:40pm on Tuesday, 27th September 2022.

Officers have carried out all possible lines of enquiry, and are now appealing for help from the public.

They would like to identify the people in the CCTV image, who may have information that could help the investigation.

Anyone who knows who the people are, or if you believe you are pictured, contact Dyfed-Powys Police.

This can also be done either online at: https://bit.ly/DPPContactOnline, by emailing 101@dyfed-powys.police.uk or phoning 101.

If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

Please quote reference DPP/2006/27/09/2022/02/C

Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting crimestoppers-uk.org.

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