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Council helping residents and businesses with Covid-19 queries

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Carmarthenshire County Council officers are busy signposting residents and businesses to sources of Covid-19 advice and support.

Since a new phone response service went live at the end of last week, officers have already responded to over 120 queries.

The new phone response service is now available on 01267 234567, in addition to usual council services accessible through the number. It’s running seven days a week between 8.30am and 6pm. Residents and businesses can also visit http://newsroom.carmarthenshire.gov.uk/2020/03/coronavirus-covid-19-updates for up-to-date information on council services and Covid-19 support. This includes lists of Covid-19 support groups throughout Carmarthenshire and businesses going the extra mile to support residents.

Cllr David Jenkins, Carmarthenshire County Council’s Executive Board Member for Resources, said: “Council officers from all services have stepped up to the plate to confront a considerable challenge, and they should be commended for their efforts.

“The new Covid-19 phone response service available via 01267 234567 has already been a source of reassurance, guidance and support to residents and businesses, but I’d also encourage people to keep up to date with latest news and information on http://newsroom.carmarthenshire.gov.uk/2020/03/coronavirus-covid-19-updates too.

“As well as signposting people to sources of Covid-19 support for businesses and the vulnerable, the new phone response service is also on hand to link people who want to volunteer with organisations in their communities where need is identified.”

Business support announced by the council includes County Council business tenants, who operate private businesses from County Council owned properties, being entitled to rent holidays of up to three months. A small business hardship relief fund will also be available to non-council tenants who are suffering a loss in income or hardship as a consequence of the Coronavirus.

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We are recruiting – staff needed

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The council is urgently seeking more staff as a result of the coronavirus outbreak.

We are looking to recruit people into a number of jobs throughout Carmarthenshire to help keep frontline services running, but particularly need carers, cleaners and catering staff.

No previous experience is needed, as full training will be provided.

The council offers good rates of pay and flexible hours. Full and part-time, permanent and temporary contracts are available.

The council also has vacancies for social workers so if you have the relevant qualifications and experience please get in touch.

Deputy Leader Cllr Mair Stephens, executive board member for recruitment and training, said: “It is vital that we keep our essential frontline services running during this crisis; and as a result, we have some vacancies that we need to fill immediately.

“We may also start to see staff shortages in some areas in the coming weeks, so we need to be prepared to fill these.

“We are urging people who are in a position to apply for these jobs to please contact us, your community needs you. Don’t worry if you don’t have experience in these areas as full training will be given.

“As well as recruiting new staff, we are also redeploying staff where possible from non-critical services to other roles as and when needed.

“I want to reassure residents we are doing all we can to protect frontline services during this extremely difficult and uncertain time.”

We want to make the application process as easy as possible, so only the mandatory fields on the application form will need to be completed along with a brief statement. Applicants will be contacted by telephone following their application.

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Over 100 iPads handed out to council care homes

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More than 100 iPads are being handed out to council care homes in Carmarthenshire so that residents can communicate face to face with their loved ones.

It comes after visiting restrictions were placed on residential homes across the UK in response to the Coronavirus outbreak.

The 110 tablets will be distributed across the seven homes, which accommodate 248 beds, and will ensure residents maintain contact via video calling their families and relatives whilst they are staying indoors to protect from the risk of contracting coronavirus.

Staff have been working closely with families to ensure they keep contact with their loved ones in this evolving situation.

Executive board member for social care, Cllr Jane Tremlett said: “We are pleased we have been able to provide all our care homes with iPads which will help residents to keep in touch with their family members during these unprecedented and challenging times. Understandably these necessary restrictions placed on our care homes will cause distress to both the relative and resident so the use of this technology will hopefully help to close that gap. Already we have seen some positive results and residents have been overjoyed to see their family faces.”

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Abergwili: Police investigate death of couple in property on High Street

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DYFED-POWYS POLICE is investigating the sudden death of a man and a woman who died in a property at High Street, Abergwili, Carmarthen.

A spokesman said: “Police were called to the address shortly after 6pm on Thursday, 26 March 2020. Officers are currently investigating the circumstances of the deaths, which are being treated as unexplained.

“They are not being linked to COVID-19 at this time.

“Next of kin and HM Coroner are aware.”

The family said: “It is with great sadness that we announce the passing of John David Bound and Gwendoline Christine Bound.

“The family wish for their privacy to be respected in their time of grief.”

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